Corrections policy
Nursing candidates rely on what we publish, so errors matter. This page explains how to report one and what we do with the report.
How to report an error
Use the contact route on our contact page and include:
- the page address, or the question shown in your diagnostic results;
- what you believe is wrong;
- a source, if you have one (an official website, drug label or guideline).
You do not need an account.
How we handle reports
| Type of error | Examples | What we do | Target time |
|---|---|---|---|
| Safety-critical clinical | A wrong answer key, an unsafe explanation, a wrong dose | Remove the item or section from the site immediately, then investigate with a clinical reviewer | Removed within 1 working day of report |
| Regulatory or fee | Wrong fee, eligibility rule or test-centre detail | Re-check the official source; correct the page and our fact ledger | Within 3 working days |
| Other factual | A wrong statistic or broken source link | Verify and correct | Within 5 working days |
| Clarity | Confusing wording | Consider it at the next scheduled review | Next review |
A confirmed correction to clinical content creates a new content version, and that version must be reviewed again before it returns. See how clinical review works.
How corrections are shown
- Material corrections are noted at the end of the affected page, with the date and what changed.
- The "last updated" date changes whenever a correction is made.
- We never silently change a fee, eligibility statement or clinical answer.
What we do not change on request
We do not change content because a claim appears in a forum, a coaching institute's material or a commercial question bank. Changes need evidence from an authoritative source.
The corrections log
Every confirmed correction is recorded with the date, the page, what was wrong, what it says now, and the source that settled it. Material corrections also appear at the foot of the page they affect. The log exists so that a repeated mistake is visible rather than buried, and so anyone can see how quickly problems get fixed.
If we cannot resolve it
Some questions have no single authoritative answer, usually because rules differ between state boards or an official source is silent. In that case we mark the statement as unconfirmed on the page and explain what is uncertain, instead of choosing the version that sounds most convenient.